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Crew vs monday.com: boards for client projects with agents in the loop
monday.com is a flexible, board-based work platform that teams adapt to almost any process. Crew is built for project teams that work with AI agents and clients: agent runs with approval gates, a client portal, time tracking, planning and documents in one product. Crew is made by a Swiss company and hosted in Germany or Switzerland, your choice; on-premise on request.
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Where Crew leads, where monday leads
| Where Crew leads | Where monday.com leads |
|---|---|
| Agent runs with approval gates inside the task | Broad template library and many ways to shape a board for any team |
| Client portal, time tracking and billing review in one product | Large ecosystem, with integrations and automations counted per plan |
| Hosting in Germany or Switzerland, your choice, on-premise on request | Established vendor with enterprise plans, a 99.9% uptime SLA and 24/7 support on Enterprise |
| Own language models possible, for example Swiss-hosted open models | Familiar to many people, so occasional users need little introduction |
Detailed comparison
| Criterion | Crew | monday.com | Source |
|---|---|---|---|
| AI: agents on the task | Agent runs are part of the task. Stages such as plan, build, test and release run in order. | AI credits per month depend on the plan. Basic lists limited AI agents; the Pro plan adds an AI workflow builder. | Crew; monday.com/pricing |
| AI: approval gates | Each stage can stop at a gate where a person approves, approves with changes or requests changes. | The pricing page does not describe approval gates for agent output. Check how output is reviewed before it counts as done. | Crew; monday.com/pricing |
| AI: usage and cost | Agent usage is billed separately, or the customer brings their own API key. | AI credits are included per plan and can be added at any time. | Crew; monday.com/pricing |
| AI: models | Own models possible, for example Qwen, Mistral or Apertus on Infomaniak. | AI features are provided by the vendor. The pricing page lists no option to bring your own models. | Crew; monday.com/pricing |
| AI: MCP | MCP server at /mcp. Tokens act as their owner and never see more than that person. | monday MCP, a remote server with OAuth. Available on all plans, no extra charge at present, admins install the app. | Crew; monday.com/w/mcp |
| Clients: portal | Built in. Per client and per user you decide what clients see and can do: tasks, comments, planning, documents, hours, approvals. | Guest access from the Standard plan. monday service, a separate product, has a customer portal (up to 10 users on Standard, 100 on Pro). | Crew; monday.com/pricing |
| Clients: approvals and preview | Clients review a preview, pin comments and approve inside the portal. | Not described on the pricing page. Use guests with comments on boards or check the service product. | Crew; monday.com/pricing |
| Work: boards and views | Kanban boards with workflow schemes per project (Simple, Development, Complex, Marketing). | Boards with column types; the Free plan has 3 boards and 8 column types, advanced views start with Pro. | Crew; monday.com/pricing |
| Work: task hierarchy | Task types with five levels, from epics to sub-tasks. | monday dev lists a hierarchy of epics, tasks and subtasks on its Pro plan. | Crew; monday.com/pricing |
| Work: automations | Automations, triggers and schedules. | Automation and integration actions per month are counted per plan: 250 on Standard, 25,000 on Pro, 250,000 on Enterprise. | Crew; monday.com/pricing |
| Work: integrations | Two-way Jira sync, GitHub and Bitbucket webhooks, Slack, email. | Integrations are listed per plan and count as integration actions. | Crew; monday.com/pricing |
| Planning: timeline | Gantt timeline with milestones and releases, roadmap, planning meetings. | Timeline and Gantt views from the Standard plan. | Crew; monday.com/pricing |
| Planning: resources | Resource planner per person and day. | Portfolio and resource management on the Enterprise plan; capacity planning in monday dev. | Crew; monday.com/pricing |
| Time: tracking | Worklogs, weekly and monthly timesheets, team timesheets. | Time tracking from the Pro plan. | Crew; monday.com/pricing |
| Time: billing | Billing review with PDF reports. | Not listed on the pricing page. | Crew; monday.com/pricing |
| Documents | Documents and files per project, attachments with preview, notes with live editing, structured checklists. | Docs: 3 on the Free plan; private docs from Pro. monday dev lists docs and wikis. | Crew; monday.com/pricing |
| Platform: API | REST API v1 documented with OpenAPI. | GraphQL API with one endpoint. Daily call limits per plan: 1,000 on Standard, 10,000 on Pro, 25,000 on Enterprise. | Crew; developer.monday.com |
| Platform: hosting regions | Germany or Switzerland, your choice; on-premise on request. The public instance runs at Hetzner in Germany. | Three regions: United States, European Union (Germany) and Asia Pacific (Australia). | Crew; monday.com Trust Center |
| Platform: strict data residency | Your instance stays in the country you chose. AI providers are sub-processors you can swap or replace with own models. | Strict regional residency, including sub-processors, only for EU-hosted Enterprise accounts. Other plans may use sub-processors outside the region. | Crew; monday.com Trust Center |
| Platform: security documentation | Security details on request. This page makes no certification claim. | The pricing page lists ISO/IEC 27001, SOC and HIPAA, plus enterprise security and governance on Enterprise. | Crew; monday.com/pricing |
| Commercial: setup effort | Opinionated defaults: preset workflow schemes, task types, one portal per client. | Quick to start with 200+ templates and a Free plan; structure grows with the plan. | Crew; monday.com/pricing |
| Commercial: licensing | From 20 EUR or 20 CHF per user per month, minimum 10 users. Agent usage is billed separately or you bring your own API key. LXD and deployment setup is quoted separately. | Per seat in plans. Free covers up to 2 seats, paid plans start from 3 users, Enterprise is priced on request. | Crew; monday.com/pricing |
| Commercial: support | Direct contact with the team that builds Crew. | 24/7 support and a 99.9% uptime SLA on Enterprise. | Crew; monday.com/pricing |
Moving from monday.com to Crew
Crew has a built-in importer for Jira projects, but no importer for monday.com boards. A guided migration is done on request: we look at your boards and columns, map them to projects, task types and statuses, and load the data with Crew's REST API. Tell us which boards and how much history you need. Crew's REST API also lets you load tasks with your own script.
When monday.com is the better choice
- Many teams outside project delivery (sales, HR, operations) need to build their own boards, and a wide template library helps them start.
- You want enterprise governance with multi-level permissions, a 99.9% uptime SLA and 24/7 support from a large vendor.
- Your processes depend on a large number of marketplace integrations that Crew does not cover.
- Occasional users must be productive without introduction, and agent runs and a client portal are not part of your work.
Cost
Crew starts at 20 EUR or 20 CHF per user per month, with a minimum of 10 users. The price per user falls as the number of users grows; the tiers will be announced later. Agent usage is billed separately, or you bring your own API key. LXD and deployment setup is quoted separately. For monday.com, plans are priced per seat; see its own pricing page for current prices. Compare total cost for your team size, including the features you need from higher plans.
- monday.com pricinghttps://monday.com/pricing
Sources
- monday.com pricing (plans, AI credits, API calls, automation actions)https://monday.com/pricing
- monday MCPhttps://monday.com/w/mcp
- monday.com Trust Center, privacy and data regionshttps://monday.com/trustcenter/privacy/overview
- monday.com API documentation (GraphQL)https://developer.monday.com/api-reference/docs/introduction-to-graphql
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Frequently asked questions
Is Crew a monday.com alternative?
For project and agency teams, yes. Crew covers tasks, boards, workflows, timeline, time tracking, documents and a client portal, and it runs AI agents on tasks with approval gates. For company-wide custom boards in many departments, monday.com may fit better.
Can clients work with us in Crew?
Yes. The client portal is part of Crew. Clients sign in with an email link or a one-time code and see only what you allow: tasks, comments, planning, documents, hours or approvals.
Can we import our monday.com boards?
There is no monday.com importer. A guided migration is done on request: we map your boards to projects, task types and statuses and load the data through the API.
Where is our data stored?
In Germany or Switzerland, your choice; on-premise on request. The public instance at crew.avidia.ai runs at Hetzner in Germany. If you use AI providers from the US, the CLOUD Act can apply to that part; these providers can be swapped, and own models are possible.
Does Crew work with our own AI models?
Yes. Own models are possible, for example Qwen, Mistral or Apertus hosted at Infomaniak. Agent usage is billed separately, or you bring your own API key.
What does Crew cost compared with monday.com?
Crew starts at 20 EUR or 20 CHF per user per month, minimum 10 users, with a lower price per user for more users. Agent usage and LXD or deployment setup are separate. For monday.com, see its own pricing page; the best comparison uses your team size and the plan features you need.
See if Crew fits your team
There is no self-service trial. Tell us how your team works today and request a test through the form on the pricing page.
Request a test